Privacy Policy

This policy explains what information we collect and how we use it.

Information we may collect

• Contact information you provide (such as email address).
• Call-related metadata from your telecom carrier (such as date/time and duration). We do not record calls unless clearly disclosed at the start of the call.
• Basic website analytics (if enabled) such as device type and page views.

How we use information

• To respond to requests and provide general informational guidance.
• To maintain service quality, security, and prevent abuse.
• To comply with legal obligations.

Sharing

We do not sell personal data. We may share limited data with service providers who support our operations (e.g., hosting, email) under appropriate safeguards, or when required by law.

Data retention

We retain information only as long as needed for the purposes above, unless a longer retention period is required by law.

Contact

For privacy questions, contact guidance@networkassistuk.online.